You may want to disable them while attempting to complete online courses or use a browser without such. If you have installed any add-ons, plug-ins, or toolbars in your browser, especially those designed to protect privacy by blocking cookies, these may interfere with the system's ability to record your progress and/or eCourse functionality.
Note, some privacy add-ons block cookies. Clearing the browser's cookies can often resolve unexpected performance issues. Enable & Clear Cookies: You can view this setting in the browser’s security dialog box.Save a screenshot of your quiz results and/or completion confirmation screen.Closing a course window too soon may prevent it from reporting progress back to the system server. If needed, wait for the course to indicate it is okay to close the browser window before doing so. Exit a course using the Exit linkfrom the course menu when available.Any disruption in internet connectivity while attempting a course can prevent progress from being recorded. Leaving a course paused for too long may prevent it from reporting progress back to the system server. If you need to step away, exit the course until you can return. Do not leave eCourses paused for extended periods of time.Either disable pop-up blockers or create an exception so that the browser will allow pop-ups from.Make sure you are using a supported web browser and operating system.
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